IT Support

24/7 Support with Excellent Service

RichTech brings you a new way to manage and improve your IT environment through a unique system created as a result of a focused approach of collecting customer feedback over several years.All your IT support requirements will be clearly measured and monitored on your dashboard and you will have instant access to highly skilled technical support specialists that come from different IT services backgrounds.Customers trust us to give them proactive IT support that allows our clients to focus on their core business while we keep the system working. We support them in their day-to-day technology requirements and keep their networks secure. When they lose data, we recover it. When technology stops working, we resolve it. When IT breaks, we fix it. In short, we provide the best IT support available!

RichTech understands that your business has unique requirements in terms of IT support, so we customise our IT managed services packages to cater for your specific needs. What RichTech never will comprise on is quick, efficient and well documented IT support while keeping our clients well informed. Every task we do, every ticket we resolve, every recommendation we do is grounded in solid research, experience and tools we use that keep our client going forward successfully. RichTech uses state of-the-art and secure cloud-based tools that helps us proactively resolve smaller issues that can prevent major problems for our clients. How many IT support companies will give you reports that not only give you asset registers, recommendations, tickets with time to respond and time to resolve?